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How sepak88 Handles Your Personal Information

When you open an account with us, you share information — and you deserve to know exactly what we collect, why we hold it, and how you can request changes or deletions at any time.

Account data transparencyLocal payment privacy — Touch 'n Go eWallet, Boost, GrabPayYour right to access and correct your dataClear cookie and tracking disclosureDirect contact path for data requests

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DATA REQUEST CONTACT

How to Reach Us About Your Privacy

For any question about the data we hold on your account — whether you want to see it, correct it, or have it removed — reach us through the channels below. Our support team handles privacy requests alongside general account queries, so your message will reach the right person. Players in Kuching and Kota Kinabalu can use the same channels; there is no regional limitation on privacy contact.

Live Chat Open the chat window from any page inside the lobby. Identify your request as a data or privacy matter and our team will escalate it to the right handler.

Email Support Send your data request to our dedicated support address. Include your registered account email and the specific action you need — access, correction or deletion.

Account Help Centre Log into your account, head to the Help section and submit a written request. This creates a reference number you can track until the request is resolved.

Data We Hold and How We Use It

sepak88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering — your name, email address, contact number and date of birth — alongside the details generated through your activity on the platform. When you deposit via Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference,

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amount in ringgit (RM) and timestamp; we do not store your full e-wallet credentials. Your browsing behaviour within the lobby, including which sections you visit and how long you spend there, is captured through session analytics to help us improve load times and navigation. Device identifiers
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and IP addresses are logged for account security — specifically to flag logins that look out of place compared to your usual pattern. We may also hold correspondence you send through live chat or email support. All data sits on servers with SSL encryption in transit
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and at rest. We retain your account data for as long as your account remains active; once you request closure, we hold the minimum required for audit compliance under applicable law, then delete it. You may request a copy of your data, ask us to correct
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inaccuracies, or submit a deletion request at any time through the contact paths listed below. Access to your data and account services depends on local law and is available only where permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

Four pillars shape how we manage the information tied to your sepak88 account. Each one is a real operational practice, not a checkbox statement — here is what each actually means for you day to day.

Cookie and Tracking Disclosure

We use session cookies to keep you logged in and analytics cookies to see which lobby sections get used most. You can adjust cookie preferences from your browser settings at any time without losing your account.

Payment Data Handling

Deposits and withdrawals via Touch 'n Go eWallet, Boost or GrabPay generate a transaction reference on our end. We match that reference to your account but never store the PIN or full wallet credentials.

Account Security Measures

Every login triggers a check against your registered device pattern. Unusual access attempts prompt an OTP sent to your registered contact before the session proceeds — your account does not open without it.

Data Retention and Deletion

Active accounts retain full data. Once you close your account, we keep only the minimum audit record required under applicable law, then permanently delete the rest. Deletion requests are acknowledged within a reasonable timeframe.

Common Questions About How We Handle Your Data

These are the questions we actually receive through live chat and email when it comes to account privacy. Each answer reflects our current practice — if something has changed or your situation is specific, reach out directly through live chat or the account Help section.

We collect your name, email address, contact number and date of birth at registration. After that, transaction records, session data and device identifiers are added as you use the account.

No. We record the transaction reference, amount in RM and timestamp for each deposit or withdrawal. Your wallet PIN and full account credentials are never stored on our systems.

Log in, go to the Help section and submit a data access request, or email our support team with your registered account address. We will compile and share what we hold on your account.

Yes. Submit a deletion request via live chat or email. We retain only the minimum audit record required under applicable law, then permanently remove the rest of your data.

We use session cookies for login continuity and analytics cookies to track lobby navigation patterns. You can disable non-essential cookies through your browser settings without affecting your account access.

We share data only where necessary — with payment processors for Touch 'n Go eWallet, Boost and GrabPay transactions, and with security vendors for fraud detection. We do not sell your personal data.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Accountsepak88 Login

How sepak88 Handles Your Personal Information

How to Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Cookie and Tracking Disclosure

Payment Data Handling

Account Security Measures

Data Retention and Deletion

Common Questions About How We Handle Your Data

01 What personal information does sepak88 collect when I register?

02 Does sepak88 store my Touch 'n Go eWallet or GrabPay credentials?

03 How do I request a copy of the data sepak88 holds on me?

04 Can I ask sepak88 to delete my account data?

05 What cookies does sepak88 use and can I turn them off?

06 Does sepak88 share my data with third parties?

Privacy Policy

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